Find quick answers about enrollment, access, payments, certificates, and technical support for GreenRock Coaching.
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Choose your program on the Home page and click Enroll. You’ll create an account, select a payment option, and receive instant access via email once the payment is confirmed.
No prerequisites are required. Our programs are designed for all levels. Each course starts with foundations and progressively builds advanced skills.
You get lifetime access to recorded materials for one user account, plus any updates released for that course while it’s active.
Yes. Our platform is fully responsive. You can watch lessons and track progress on phones and tablets using a modern browser.
We accept major cards and secure online payments. All transactions are encrypted, and receipts are emailed instantly.
Yes. We have a clear refund policy: if the program doesn't meet your expectations within the trial window, you can request a refund from your account or by contacting support.
Yes. A verifiable digital certificate is awarded upon meeting the course completion criteria, which you can share on LinkedIn or download as PDF.
We partner with recognized organizations. Accreditation specifics are listed on each program’s page, including certificate details and learning outcomes.
Use the Forgot password option on the sign-in page. Enter your email to receive a secure reset link. Be sure to check your spam folder.
Latest versions of Chrome, Safari, Edge, or Firefox. Ensure stable internet and allow media playback. Enable cookies for progress tracking.
We typically reply within 24 hours on business days. Priority is given to active learners with technical issues affecting access.
Yes. We provide scalable packages for teams. Contact us with team size and goals to receive a tailored quote.
Subscriptions renew automatically. You can cancel anytime from your account billing page—access remains active until the end of the paid period.
Many courses include worksheets, checklists, and templates. They are available inside lessons under Resources.
Open your certificate page and use the Share to LinkedIn option to auto-fill details. You can also download the PDF and upload it manually.
Refresh the page, try a different browser, and disable VPN/extensions. If it persists, contact support with your device, browser, and connection details.
